"Birch" - Noovo Plus Van User Guide Download & Check-in Instructions
Pick-up/Drop-off Address:
Setting up your Toll Roads Account
Toll Roads: We recommend temporarily adding the vehicle to your Toll Roads account for the duration of your reservation. If you don't have a Toll Roads account, you can create one here.
● Why this is important: While on a road trip it’s easy to find yourself on a toll road you hadn’t planned on taking. The cameras will flag the vehicle and automatically charge the toll to the vehicle owner unless you have previously added the vehicle to your own account, temporarily.
Please note: Once you create an account and add the vehicle, you will only be charged if you use the Toll Road.
● Fees: If you have failed to add the vehicle to your own account and a fee is charged to the owner, we will charge your card for the toll, along with a 20% processing fee.
*For more information on temporarily adding a rental vehicle to your account, please click here.
Learning how to operate your van has never been easier!
Explore detailed video walkthrough and the easily downloadable Noovo Plus User Guide. These resources are designed to equip you with the knowledge and confidence to make the most of your van rental on your upcoming journey.
We understand that this might seem a bit daunting initially, but rest assured, we'll address any questions you have when you arrive for check-in.
Plus, if you have any questions while you're on your adventure, feel free to text or call us anytime at (424) 499-4462.
Add Early Check-in: $100
Normal check-in time starts at 11am. Opt for an early check-in to access your van as soon as 6am via self check-in, or at 8am if you prefer a face-to-face check-in experience.
Please ensure to give us a 48-hour heads-up before your reservation date if you're planning on requesting early pickup.
Add Late Return: $100
Considering a return time after 3pm?
We understand plans can change, and although it challenges our cleaning timeline, we're committed to making adjustments to welcome your needs when possible.
Request late return and drop-off the van as late as 11pm.
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Starlink Mobile Internet: $35/day or $25/day for 14+ days
- 🌐 Stay Connected, Anywhere: Enjoy high-speed internet, even in the most remote locations.
- 🛠️ Easy Setup: Our Starlink kit comes in a convenient travel case and integrates seamlessly into your campsite.
- 💻 Boost Your Work-From-Anywhere Experience: Starlink ensures your work doesn't take a backseat, even when you're away from the city.
What is the pick-up address?
4 Cecil Pasture Rd, Ladera Ranch, CA 92694
What time is check-in/van pick-up?
The normal check-in time window is between 11am and 3pm.
Early check-in is available upon request for $100. Please notify us at least 48 hours before pickup if you would like to add early check-in.
What time is check-out/return?
Return time is by 3pm on your scheduled reservation return date.
Late return is available for $100 upon request. Please notify us at least 24 hours prior to your scheduled return. Late return approval will depend on whether or not other reservations will negatively impacted.
What is included inside the van?
What is included inside the camper van?
Below is the full list of items provided inside each OffGrid camper van rental.
Fully stocked with kitchen essentials
-
- Cups & mugs
- Induction pots & pans
- Paper towels
- Silicon cookware
- Silverware
- Shower curtain
- Wine bottle opener
- Cooking knives
- Cutting board
- Plates & bowls
- Salt & pepper
- Olive oil
- Fresh sponge
- Dish soap
- Hand soap
- Cleaning spray
- French press
- Electric kettle
Other
- Full size bed with fresh bedding, bath towels, & extra campfire blanket
- 36-40 gallons of fresh water
- Outdoor lantern
- Portable JBL speaker
- First aid kit
- Window covers
- Bamboo shower mat
- Jumper cables
- Lighter
- Campfire starters
- Extension cord & 110v shore power adaptor
What does the kitchen consist of?
Kitchen Amenities
- Induction cooktop with 1-2 burners
- Deep stainless steel faucet & kitchen sink
- Extended countertop
- Passenger swivel seat (Adventure model)
- Passenger & driver swivel seat (Lite model)
- Microwave (Lite model)
- Convertible dinning table
- Fridge/Freezer combo (runs 24/7 off solar system)
- Hot water
Kitchen Essentials Provided
Induction pots & pans-
- Cups & mugs
- Paper towels
- Silicon cookware
- Silverware
- Wine bottle opener
- Cooking knives
- Cutting board
- Plates & bowls
- Salt & pepper
- Olive oil
- Fresh sponge
- Dish soap
- Hand soap
How many days will the power last without charging?
The battery bank should last 2-3 days without charging but entirely depends on usage
Typically you can expect the battery bank to last 2-3 days without charging if only using outlets for devices, lighting, and ceiling fan.
If you're using the hot water heater, stovetop, electric kettle, and anything else that gets hot, you can expect to run out of power in a much shorter amount of time.
Pro Tips:
- Try to camp in locations that have a clear view of the sky. This will maximize your solar charging time and prevent power from ever becoming an issue.
- If you're staying at a campground with shore power hook-ups, use them! Plugging in to shore power will charge the electrical system AND any electrical usage during that time will come from your power source giving you unlimited power (for the time being).
- In the event you only have access to a standard 110v outlet, you can find a charging adaptor in the storage nook under the bed.
- The van engine will charge your solar electrical system whenever it is running. This means, while you're on the road driving, it's charging. While you're parked with the engine idling, its charging. We don't recommend keeping your engine running while park (save the trees!) but if you find yourself in a tough situation, it's an effective last resort.
How do I charge the electrical system?
- Plug in to shore power (30A)
- If you're staying at an RV campground with hookups, you can plug into shore power to charge. The van requires a 30A hookup.
- The van also comes with a wall outlet adaptor. This gives you the ability to plug into a standard wall outlet to charge the van.
- Solar charging - as long as the sun is shining on the roof of the van, the system is charging.
- DC to DC charging - turn on the van engine to charge the electrical system. This method works whether you're sitting idle or driving.
Is parking available for my personal vehicle?
Residential street parking is available.
We do not offer parking in our lot for personal vehicles however there is residential street parking available in the surrounding El Segundo neighborhood.
Please Note: We are not responsible for parking ticket, theft or loss of personal property.
Does my van come with a toilet?
All 2023 and newer Noovo models will come standard with a built in cassette toilet.
The toilet is equipped with an electric fresh water flush and a removable cassette waste tank, making it easy for dumping.
Where do I dump/clean out the toilet?
Click here to find dumpsites nearby wherever you are.
Please Note: If the toilet is not dumped and rinsed out prior to your return, there will be a $150 dumping fee added to your reservation.
Where can I dump the gray & black water tanks?
Use the link below to find an RV dump site near you.
40 gallon gray tanks & black water tanks (under the van)
Whether you're in Los Angeles or out on the road, you should be able to find free and paid dump locations using rvdumpsites.net.
Just enter your current location and dump sites will populate on the map.
7 gallon gray water tanks (blue tank under the sink)
You can easily remove the blue gray water tank and dump in a standard toilet or sink.
Are dogs allowed?
The short answer, yes!
Absolutely, we welcome dogs in our vans! It's important to note that a pet fee of $150 is mandatory for every furry friend, regardless of their breed or if they're hypoallergenic. This fee is essential for covering the usual wear and tear, as well as the thorough cleaning needed to ensure our vans are pristine for the next adventure.
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