Cancellation policies can vary depending on the vehicle and season.
Moderate
If a reservation is canceled more than 7 days prior to the start date of the trip:
Refunded
- 75% of the booking total, including tax
- Anything paid toward the protection package, including tax
If a reservation is canceled less than 7 days prior to the start date of the trip:
Refunded
- 50% of the booking total, including tax
- Anything paid toward the protection package, including tax
Most common cancellation policy (moderate)
- If cancelled more than 7 days prior to departure: Any insurance paid is refunded, renter is responsible for 25% of the booking total.
- Less than 7 days prior to departure: Any insurance paid is refunded, renter responsible for 50% of the booking.
Please Note: See cancellation policy info during your reservation confirmation/payment process for most up to date policy information. You can also find your reservation cancellation policy in your booking confirmation receipt you received by email if you've already booked.
When a Renter makes a reservation with a departure date more than 14 days in advance, a Reservation Deposit is charged when the reservation is accepted. This charge is 25% of the full cost of the trip. Otherwise, the reservation total is charged in full.
- Free cancellation for 24 hours after booking, as long as you cancel more than 14 days before departure.
- If cancelled more than 7 days prior to departure: Any insurance paid is refunded, renter is responsible for 25% of the booking total.
- Less than 7 days prior to departure: Any insurance paid is refunded, renter is responsible for 50% of the booking total.
Flexible
If a reservation is canceled less than 5 days prior to the start date of the trip:
Refunded
- 75% of the booking total, including tax
- Anything paid toward the protection package, including tax
Moderate
If a reservation is canceled more than 7 days prior to the start date of the trip:
Refunded
- 75% of the booking total, including tax
- Anything paid toward the protection package, including tax
If a reservation is canceled less than 7 days prior to the start date of the trip:
Refunded
- 50% of the booking total, including tax
- Anything paid toward the protection package, including tax
Strict
If a reservation is canceled more than 14 days prior to the start date of the trip:
Refunded
- 50% of the booking total, including tax
- Anything paid toward the protection package, including tax
Not refunded
- The service fee, including tax
If a reservation is canceled less than 14 days prior to the start date of the trip:
Refunded
- Anything paid toward the protection package, including tax
Not refunded
- The entire booking total, including tax
- The service fee, including tax